CMS-WFM dashlets provide a real-time view of the status of workforce management integration with Avaya CMS.
VSM dashlets provide real-time visibility into the health of your Session Managers.
Avaya Session Border Controller Dashboard
Avaya Session Border Controller Dashboard provides real-time visibility into the health of your SBCs.
VSM’s Skype for Business dashboard
VSM’s Skype for Business dashboard provides real time visibility into every element of your unified communications environment.
VSM Attendant Time Reports
VSM Attendant Time Reports provide visibility into the performance of your attendant pool.
Attendant Calls Reports
Attendant Calls Reports provide visibility into the performance of your attendant pool.
SIP Tracer capture is ideal for root cause analysis of SIP issues, providing much needed visibility of SIP signaling messages.
VSM Vector Flow Charts
Keep your call flow documentation up to date automatically.
H.248 Summary Reports
H.248 Summary Reports provide visibility into the state of health between media gateways and Avaya Communication Manager servers, providing solid data to prevent outages from occurring.
VSM Trunk Group Reports
VSM Trunk Group Reports show trunk group use over a period of time. Ideal for forward planning and growth forecasting.