Call rate reports
Call rate reports provide visibility into Avaya Communication Manager, and the extent to which it’s being used.
IP Telephony Media Capacity Reports
IP Telephony Media Capacity Reports provide visibility into the resources you own and the extent you’re using them.
SIP Session Reports
SIP Session Reports provide an historic view of the traffic handled by your Avaya Session Manager.
VSM’s Media Gateway Schematic
VSM’s Media Gateway Schematic lets you see how your network of media gateways are configured and working.
CMS-WFM dashlets provide a real-time view of the status of workforce management integration with Avaya CMS.
VSM dashlets provide real-time visibility into the health of your Session Managers.
Avaya Session Border Controller Dashboard
Avaya Session Border Controller Dashboard provides real-time visibility into the health of your SBCs.
VSM’s Skype for Business dashboard
VSM’s Skype for Business dashboard provides real time visibility into every element of your unified communications environment.
VSM Attendant Time Reports
VSM Attendant Time Reports provide visibility into the performance of your attendant pool.
Attendant Calls Reports
Attendant Calls Reports provide visibility into the performance of your attendant pool.