Customer Success

Our entire company is committed to your success. 

From pre-sales evaluation to platform onboarding and expert training. The team at Virsae are here to provide unrivaled service and support.

Today our Net promoter Score (NPS) is 60, we're exceptionally proud of that!

99.99% Uptime - We're built on Microsoft Azure for unrivaled reliability and security.

Across North America, Europe, and Asia Pacific we have technical experts here to help your organization Discover Virsae, deploy Virsae's Service Management Platform fast, and train your experts to get the most out of our AI-Powered platform.

Our Product Development team are constantly releasing updates and upgrades to features and functionality. So our support never stops. We're on hand to answer any question and provide refresher or new employee training at any time. Contact Support.

Plus, customers always have access to our product documentation in-app, that's updated constantly.

Virsae's Chief Product Officer, Ross Williams, shares the reasons why we've developed VSM-E and the benefits for organizations supporting their remote workers.

Ross Williams - VSM Demo at Enterprise Connect 2022

VSM-E is an easily deployed solution on an employee’s workstation, that enables extraction and analysis of critical performance and device data in the 'unmanaged' Work From Home (WFH) environment.

"In our business, an hour’s downtime costs $250,000. Virsae is money well spent – many times over."

IT Director | US-based medical services company

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