Customer Success

Our entire company is committed to your success. 

From pre-sales evaluation to platform onboarding and expert training. The team at Virsae are here to provide unrivaled service and support.

Our Net Promoter Score (NPS) is 60, we're exceptionally proud of that!

99.99% Uptime - VSM's built on Microsoft Azure for unrivaled reliability and security.

Across North America, Europe, and Asia Pacific we have technical experts here to help your organization Discover Virsae, deploy Virsae Service Management fast, and train your experts to get the most out of our AI-powered platform.

Our Product Development and DevOps team release fortnightly updates to constantly enhance VSM features and functionality. We're on hand to answer any question and provide refreshers or new employee training at any time. Plus customers have full access to our product documentation in-app. 

So our support never stops. Contact Support.

Virsae's Chief Product Officer, Ross Williams, shares the reasons why we've developed VSM-E and the benefits for organizations supporting their remote workers.

Ross Williams - VSM Demo at Enterprise Connect 2022

VSM-E is an easily deployed solution on an employee’s workstation, that enables extraction and analysis of critical performance and device data in the 'unmanaged' Work From Home (WFH) environment.

"In our business, an hour’s downtime costs $250,000. Virsae is money well spent – many times over."

IT Director | US-based medical services company

Expert Tips on VSM

Virsae News

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Empower your service desk with the right data at the right time, to resolve technology issues faster and improve experience.

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Webinars

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Aug 07, 2024

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Virsae Service Management Analytics Platform Now Available on Genesys AppFoundry

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Virsae News

VSM for Microsoft Teams Available in the Microsoft Azure Marketplace

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