Per-user Observability
Maximize your investment in new technology by measuring the uptake of collaboration features by users.
Moving from enterprise to cloud platforms involves a change of mindset from communication to collaboration. Some users will be faster to adapt than others.
VSM provides per-user reporting on modalities and devices utilized so you can ensure maximum return on your collaboration investment.
Users who are not making the best use of the new functionality can be made aware of the Apps available to them, along with help to upskill with online tutorials and how-to videos.