Case Studies

See what our customers say about working with Virsae, the solutions we’ve delivered and the business outcomes achieved.

  • Virsae Monster Case Study

    VSM takes a bite out of manufacturer support costs at Monster

    VSM’s nose for unused capacity helps job listing giant save a bundle on UC maintenance costs. Learn how VSM helped Monster reduce support costs, improve uptime, and automate backups.

  • Virsae IP Comms Case Study 70

    Less noise, more action at Integration Partners

    Integration Partners was processing millions  (literally) of transactions to identify and fix problems. A standalone UC monitoring tool delivering alerts via email to ServiceNow turned a tough job into a nightmare.

    Learn how Virsae Service Management (VSM) integrated with ServiceNow filters noise from network operations.

  • Virsae Heineken Case Study

    Heineken raises a glass to Virsae

    When CRM syncs with enterprise systems, good things happen. For Heineken subsidiary DB Breweries, integrating Avaya call control buttons in DBs SAP frontend CRM system boosted contact centre call quality to 95%.

    Learn how Virsae Contact Centre (VCC) SAP Connector created a single integrated agent desktop at DB Breweries.

  • Virsae Unified Comms Case Study V2

    Prevention is better than cure, says US health giant

    Unified Communications (UC) is getting more complex, making it harder to detect problems and correct them before things go pear shaped.  With VSM, a US health services giant has all but eliminated surprises from its UC environment.

    Learn how a US health provider uses Virsae Service Management (VSM) to arrest incidents before they become big problems.