VSM’s ability to detect unused capacity helps the job listing giant save thousands of dollars
Monster is a global leader in connecting people and jobs. Every day, Monster makes meaningful human connections that advance lives and strengthen businesses by helping individuals find better jobs and employers find the best talent.
For more than 20 years, Monster has worked to transform the recruiting industry. Today, the company leverages advanced technology using intelligent digital, social and mobile solutions, including the flagship website Monster.com®, Monster’s innovative app, and a vast array of products and services.
The environment spans physical and virtual servers across multiple data centers and includes various Avaya applications such as Session Manager, System Manager, Application Enablement Services (AES) and Call Management System (CMS), as well as 3rd party applications which tie into their call center environment.
As Monster continues to evolve as a business, the company constantly evaluates opportunities to reduce costs. With their Avaya support contract nearing a renewal, Monster turned to their Avaya business partner, intlx Solutions, for assistance.